To Our International (Non-US) Customers

Tundrex warmly welcomes customers from around the world! Here’s essential information for our international shoppers:

International Shipping

We ship globally to most countries. Shipping costs and delivery times vary depending on your location and chosen shipping method, which will be clearly displayed at checkout.

Customs & Duties

• Import Duties: You may incur import duties and taxes, which are the responsibility of the customer upon delivery.
• Customs Clearance: Delays due to customs inspections are beyond our control. We recommend familiarizing yourself with your country’s import policies.

Currency & Payment

All prices on Tundrex.co are displayed in USD. Your payment provider will handle currency conversion. Note that exchange rates and bank fees are set by your financial institution.

Returns and Exchanges

We accept international returns within 30 days. Customers are responsible for return shipping costs. Please contact us to initiate a return or exchange.

Product Compliance

While our probiotics comply with U.S. regulations, please verify your country’s specific regulations and restrictions regarding dietary supplements before purchasing.

Customer Support

We offer dedicated international customer support. If you have questions about shipping, compliance, or your order status, please contact us at global@tundrex.co.

Thank you for choosing Tundrex—we’re excited to serve you wherever you are in the world!